Customer Service
Customer Service job lead
Home Job Lead: Customer Care Rep (Jacksonville, FL)
Customer Care Representative – Jacksonville FL-1000906
Description
Primary Function:
The Customer Care Representative (CCR) is responsible for supporting the mission of NEW by providing comprehensive customer service through troubleshooting customers’ programming and/or equipment issues, answering customer questions, resolving issues in relation to claims, warranties, servicing products, accurately determining entitlement, and setting up service options. Demonstrates world class customer relations and achieve a high level of quality results in a timely and efficient manner.
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Categories: Customer Service Tags: customer service job, Home based job, home employment, work at home
Home Job Lead: Customer Service
Work From Home (TCA) Cstr Serv Assoc
****Work from Home Position****
Dimension & Scope:
Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services.
Principal Duties and Responsibilities:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Occasionally use decision-support tools to answer questions. Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Maintain broad knowledge of client products and services.
Education & Professional Certifications:
High school diploma or equivalent experience.
Candidate Profile:
Knowledge of basic computer operations. Willingness to rotate shifts, as needed. Ability to learn. Courteous with strong customer service orientation. Dependable with proficient attention to detail. Good listening and responding skills. Must be flexible with the ability to adapt to changes quickly and think conceptually. Possess insight into self and others. Solid problem solving skills. Some technical knowledge.
Environment, Physical & Other Requirements:
Ability to perform light hand activity work at a computer/telephone station in an office environment. Position is primarily sedentary. May stretch or stand at workstation for short periods at employee”s option, as long as such activity does not detract from the employee”s work, or interfere with other employees.
See above
To Apply for this position, please CLICK HERE
Categories: Customer Service Tags: customer service job, home employment, work at home job
Home Job Lead: Customer Service / Tech Support
NOW OFFERING WORK AT HOME
About the Job
Teleperformance is pleased to announce new growth with a major client in Columbus.
NOW OFFERING WORK AT HOME
Provide customers with excellent technical support and customer service for Data Service, PC Configurations, Home Router Configurations, Video service set-top box configurations and email support.
WE WILL TRAIN YOU
Demonstrate advanced product knowledge and the ability to solve customer issues.
Resolve customer issues on the first call as frequently as possible.
Open and manage trouble ticket system for User issues, Voice Network, Data Network, Video Network and OS issues.
Be patient, courteous and friendly with customers at all times.
Demonstrate a positive attitude at all times.
Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
Adhere to all work schedule assignments.
Abide by and support management directives and adhere to all Teleperformance policies.
Qualifications:
Must have a strong understanding of Communication (Video, Data and Voice) networking components, PC Hardware/Software and Operating Systems.
One year of Technical Support & Network service experience in a related field preferred.
Knowledge of the Microsoft Office Products – Excel, Access and Word.
Excellent verbal and written communication skills.
Ability to work independently and multi-task.
Must be at least 18 years of age.
Must have a high school diploma or equivalent.
Must be able to pass a federal background check and complete a drug test.
if interested please apply at teleperformance.com
Classes are forming now.
up to $10.50 an Hour to start (after training)
Awesome advancement opportunities
PAID TRAINING
Free onsite fitness center
Apply onlline today @ Teleperformance.com
Categories: Customer Service Tags: Customer Service, Home based job, tech support, work at home
Home Job Lead: Customer Service Reps
Arise Virtual Solutions; hiring in all states, but urgently need agents in MINNESOTA!
Do You Dream of Having More? Make it a Reality.
More work-life balance. More freedom to choose when and how much you work. More earning potential based on being rewarded for the results you produce.
Today, in the United States, more than 200,000 people work “virtually” from their home offices. While technology makes it possible, many people experience challenges in finding a successful way to operate a home-based business.
Arise offers year-round opportunities to provide contact services to the best selection of well-known, trusted brands — giving you the freedom you crave and the income results you need.
As an Arise Certified Professional, you choose which clients to serve, when you work and how many hours each week to work.
Isn’t it time you redefined what career success means to you? Apply Now.
Questions? Contact admissions@arise.com.
Or you may call 866-771-0041, Option 1, 10AM to 5PM, Eastern Time.
Learn about the Arise Admissions Process in ten minutes! View a short presentation.
Categories: Customer Service Tags: Customer Service, employment, Home based job, work at home
Home Job Lead: Customer Service Sales Associate
Job Snapshot
Location: Albuquerque, NM 87109
Base Pay: $9.25 /Hour
Other Pay: Monthly Performance Incentive
Employee Type: Full-Time
Industry: Electronics
Telecommunications
Consumer Products
Consumer Products
Manages Others: No
Job Type: Customer Service
General Business
Telecommunications
Telecommunications
Education:
High School
Experience:
At least 1 year(s)
Relocation Covered:
No
Post Date:
9/14/2010
Ref ID:
HSABQ100710
DescriptionWould you like to earn a living working from home while having fun in a fast-paced, exciting environment? Are you friendly, outgoing, motivated, and customer service focused? If so, Sitel HomeShore may have an opportunity for you!
You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do.
Our company is currently seeking Customer Service Associates to work virtually from the comfort of their own home. Our associates will receive 5 weeks paid training at home using a company issued computer, mouse, and keyboard. Upon successful completion of the training, you are ready to begin taking calls from your home office!
As a Customer Service Sales Associate focusing on billing inquiries and satellite TV packages, you will be providing in-bound customer service and support for inquiries regarding billing concerns as well as helping our customers determine the best TV package for their needs. Providing excellent customer service solutions, the ability to ask probing questions and building relationships with the customer are key attributes needed in this position.
Sitel offers a comprehensive benefits package and an opportunity for growth and advancement. If the idea of a commute measured in inches as opposed to miles brings a smile to your face, then Sitel HomeShore might just be the opportunity you’ve been seeking. To learn more about joining the Sitel team, please review the job requirements below.
Requirements
- Demonstrated ability to perform with minimal direct supervision (self-discipline and self-starting are critical abilities for this position).
- Solid PC skills to include the ability to perform basic troubleshooting of hardware and software.
- Demonstrated ability to learn new skills and tasks quickly and to assimilate the learning into assigned tasks.
- Excellent customer service and listening skills including the ability to maintain composure in stressful situations and resolve complex issues for customers.
- Organizational skills, including the ability to plan, prioritize, and multi-task workflow in a timely manner.
- Willingness to work a flexible schedule from the comfort of your own home.
- A criminal background investigation, drug screen and credit check are required for all candidates being considered for this position.
Sitel is an Equal Opportunity Employer, a drug free workplace and an AARP featured employer.
Categories: Customer Service Tags: Customer Service, Home based job, sales, work at home
Home Job Lead: Customer Service Agent
Job Type : Part Time
Category : Contact Center/Customer Support
Career Level : Entry Level
Education : High School or GED
Compensation : From 10.00 To 10.00 USD Per Hour
Location : CO Golden US 80403
Job Description :
Customer service agents will be accepting in-bound phone calls from catering customers, placing catering orders and dealing with customer issues. The pay is $10 per hour and will require 10-40 hours of work per week depending on call volume. As it gets closer to the holiday season, there will be a higher call volume and, therefore, more hours available to employees. Please note that a mandatory two week in-house training session will be held in the Lakewood/Golden area off of I-70 and Denver West Boulevard.
Requirements:
- Must be self-directed and self motivated.
- Must be able to type at least 35 wpm and have accurate data entry skills.
- Must have at least 6 months to 1 year of customer service experience, preferably in a call center environment.
- Intermediate computer and phone skills. Ability to toggle between and work within numerous programs at one time.
- Ability to communicate clearly, with a pleasant phone voice and proper use of grammar in a professional manner.
- Ability to work varying shifts between 6:00 a.m. and 9:00 p.m. Mon. – Fri. and at least one day each weekend.
- Willingness to work overtime, weekends, evenings and holidays.
- Must be available to work your assigned shifts the whole week of Thanksgiving including Thanksgiving day.
- HS Diploma or GED or equivalent experience
The equipment requirements for the Virtual Customer Service Agents include:
- A home office environment free from noise and distractions.
- A PC (not a MAC) with Windows 2000 XP or greater.
- A Reliable high speed internet connection (i.e, DSL etc.)
- A noise reducing/eliminating headset.
Categories: Customer Service Tags: Customer Service, Home based job, work at home
Home Job Lead: Customer Service
| Employer: |
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| Location: | Fall River, Massachusetts 02720 United States | |
| Last Updated: | 09/10/2010 | |
| Job Type: | Employee | |
| Job Status: | Full Time | |
| Shift: | 1st Shift, 2nd Shift, Holidays, Rotating, Weekends | |
|
Starwood Hotels is looking for full time Reservations agents to WORK FROM HOME answering inbound calls for our guests. Hours would be 10am-6:30 pm or 11:00am-7:30pm (your choice) with rotating weekends. Pay is $9.00/hour plus monthly bonus potential. Full Benefits package is included. Must have a seperate and dedicated phone and internet set-up for work use. For more info or to apply, please visit our website at www.StarwoodJobs.com |
| Requirements: |
| Must have a seperate and dedicated phone and internet set-up for work use.
Must live in the 508/774 area code. |
Categories: Customer Service Tags: Call Center, Customer Service, hotel job, work at home
Home Based Associate
This posting on Monstor.com is for a work at home associate. Their ad makes it a little unclear if this position is only available in the local area of Council Bluffs, IA, or if it can indeed be done anywhere nationwide. We encourage anyone interested and qualified to apply… let us know how it goes!
Home Based Associate
Job Summary
- Company
- Technekes
- Location
- Council Bluffs, IA
- Industries
- Agriculture/ Forestry/Fishing
- Telecommunications Services
- Job Type
- Full Time
- Part Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Career Level
- Entry Level
- Salary
- $10.00 – $20.00 /hour
Based on experience
About the Job
Position: Home Based Associate
Headquarters: Charlotte, North Carolina
Job Description: Technekes Associates handle outbound and/or inbound calls in the comfort of their home to growers across the United States. The calls deal with grower’s choice and use of seed and chemicals. Our responsibility is to capture grower feedback and concerns, either about growing conditions or products, and pass that feedback on to our client.
Overview of Technekes Culture: When asked what makes us different from other call centers, the most popular response is our Technekes’ culture. We are a structured call center where free thinking and innovation thrive. At every level, associates are encouraged to share their ideas and best practices. We don’t believe in calling scripts; we provide associates with call guides and the training to excel on any given project. We hire top level talent and utilize each associate’s individual style, which makes for very dynamic and conversational interactions with our clients and prospects. As we continue to grow, we’ve maintained our kindred atmosphere and team comradery. In the MIC we coach, connect, and celebrate with our employees and lead by example to create and enforce the desired Technekes’ Culture.
Responsibilities:
• Handle outbound/ inbound calls
• Handle Click to Chat sessions
• Answer questions regarding product
• Updates records and note system as required
• Complete assigned activities of the account operation function; directly responsible for maintaining a positive calling experience, and successfully reporting customer complaints and issues
• Ensure compliance with Company policies and procedures
• Capture and document appropriate information
• Proactively communicate risks or issues to management staff
• Share best practices with peers in order to improve overall performance
Credentials:
• Knowledge of customer service techniques
• Agriculture knowledge
• Appropriate use of the English language; spelling, grammar, and punctuation as well as pronunciation and sentence structure
• Ability to maintain cooperative working relationships with a variety of clients, customers, and company staff
• Ability to communicate clearly and concisely, both verbal and written
• Ability to exercise sound judgment within established guidelines
• Ability to use Microsoft Office and computer applications provided by the Company.
• Multi-tasking capabilities
Education Requirements:
• High School Dipolma
Education Additions:
• Graduation from an accredited four-year or two-year college or university is preferred but not required
• Completed Agricultural related coursework at a college or university is a plus as well
If an applicant does not have a degree, Technekes encourages you to apply
The Candidate:
The candidate for this position will possess knowledge in agriculture, has the ability to work with a team, energitic, and is self motivated.
Categories: Customer Service Tags: Customer Service, home based associate, Home based job, work at home
Home Job Lead: Agent OnDemand
Agent OnDemand
JobID: 4008-HJ124
Category: Administrative, Call Center, Clerical, Customer Service, Data Entry
Location: Home Based USA or Canada
Compensation: $7.20+ / hr
Category: Administrative, Call Center, Clerical, Customer Service, Data Entry
Location: Home Based USA or Canada
Compensation: $7.20+ / hr
If you’ve thought about working from home and being your own boss, the Agents OnDemand program might be the right fit for you. Looking for skilled, educated, and motivated people to assist customers with sales, service and technical support transactions. Agents work directly with customers over the phone, through online chat sessions, and email.
Although we don’t charge any fees or require you to purchase any special equipment, most of our projects require:
1. an up-to-date computer
2. a high speed internet connection
3. a land line telephone
4. a willingness to work hard
5. a desire to be successful
Each project is paid differently. Some pay by the record or entry, while others pay by talk minutes, sales, or a combination of both. Some may be paid a set amount per project. Agents have earned the equivalent of anywhere from $7.20 per hour to $30 per hour, depending on the project. Your income will vary greatly based on the work you are doing, how successful you are, how much work is available, and how many hours you choose to work.
Categories: Customer Service Tags: administrative, agent ondemand, Call Center, Clerical, Customer Service, Data Entry, Home based job, home employment, work at home
Job Lead: Virtual Assistant
Virtual Assistant
JobID: 4005-HJ297
Category: Virtual Assistant, Customer Service
Location: Home Based USA or Canada
Compensation: $9.50 – $28.50 / hr
Category: Virtual Assistant, Customer Service
Location: Home Based USA or Canada
Compensation: $9.50 – $28.50 / hr
Provide services ranging from
* General Virtual Assistant (answer telephones, take messages, process emails, etc.);
* Virtual Real Estate Assistant (Appointment scheduling, transaction coordinating, etc.);
* Virtual Website Design and Administration (Designing sites, implementations, etc.)
* Virtual Accounting/Bookkeeping Services (Accounts Payable/Receivable, Quickbooks, etc.);
* Virtual Sourcing/Research Assistant (Internet research, name sourcing, etc.).
Become a Virtual Assistant with us!
Grow personally and professionally in your own Virtual Assistant business. If you have a fully functioning home office, a quiet place to work, and experience in working in an administrative capacity, we’d like to discuss the possibility of contracting with us.
Categories: Customer Service, Virtual Asst. Tags: Customer Service, Home based job, home employment, receptionist, virtual assistant, work at home
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