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How To: Become a Customer Service Agent @ Home
One of the most popular home based job searches is for Customer Service positions. These jobs can offer some great benefits to someone who wants a steady income with an hourly wage and the ability to work from home. Many positions offer set hours each week, providing you with a stability that is often difficult to find with home income opportunities. And alot of these positions are with big-name companies.
What you can expect
When you work from home as a Customer Service Agent, you’ll be dealing with a wide-variety of calls. You may be taking orders for floral arrangements, or responding to requests for automobile towing, or helping a new customer signup for a membership to a website.
Most customer service jobs require a set schedule. Usually during business hours, but some jobs may require people to work late-night or overnight shifts. It can be difficult to find a position that offers full-time work, which is why many home agents end up working for a couple companies part-time each.
Usually these jobs will be paid on an hourly wage, and tend to range from $7.00 – $15.00 / hour. However, there are some jobs that pay for “talk-time.” That means that you are only paid for the time spent on the phone with customers, and not for the time waiting for calls. Make sure to understand the compensation details so there aren’t any surprises.
What you’ll need
In order to be a Customer Service Agent, you’ll need a home-office with a few basics:
Quiet Place to work: Your workspace needs to be free from interruptions, background noise, kids. Your employer will expect the same level of quality they can achieve from a traditional office setting. They don’t want their customers to know that you are working from home.
Quality Phone Line: You’ll need a phone line for this work, and probably a dedicated line. That means a line that isn’t receiving personal calls. Consider it your work line. Don’t go super-cheap, but there are ways to save. A quality VOIP service like Vonage is a good solution. Most cable companies are offering a quality digital phone line too.
Phone Equipment: You’ll need a good phone and a quality headset. Its quite likely you’ll be needing to type while on the phone, so a hands-free headset is a must-have.
High Speed Internet: You’ll need to have a high-speed internet connection. Often you’ll need to be on a secured-website entering the customer’s payment information and other details while on phone calls. A quality, dedicated internet connection is another must-have.
What they are looking for
Companies that hire for Customer Service Agents are looking for dependability, experience, and professionalism. If you want one of these jobs, you must be ready to demonstrate your commitment to your new employer.
First, make sure to be available when you are supposed to be. There are a lot of people who want these jobs, but it isn’t easy for the employers to find people they can consistently depend upon. If you can be trusted and counted on, you’ll be valuable to your employer.
The interviewer will also be likely looking for people with some customer service experience. Be sure to take into account your employment history… there are lots of jobs where customer service is a responsibility, and chances are you have lots of background from which you can pull for your application and interview.
Where to look for Customer Service Jobs@Home
At The HIB: We love to come across these job listings because we know how important they are to our readers. Make sure to view our Customer Service Jobs category for a quick review of these posts.
HomeJobster: The premium home-jobs site has lots of great job leads for customer service agents. Some of their positions are local, so look for jobs in your town. Many jobs are available to anyone throughout the country. Check out the HomeJobster site for fresh, active customer service job listings.
Also do searches on Google and your local Craiglist.org listing for “work at home customer service” or “customer service home agent” or other similar terms. Just remember, research each position thoroughly. Be careful to avoid any scams… there are a lot of unscrupulous people ready to take advantage of people looking for home customer service jobs. You should not have to pay an employer for a job, and make sure you understand the compensation and have the details in writing before you begin work.
A great way to work at home
It may take some time to find the right Customer Service position, but once you do, it can be a great way to earn a good living from home. Remember, there are always more people looking for these types of positions, so be persistent and patient. Continue applying for jobs that look like a good fit, and follow through promptly when a company returns your contact.
Categories: Customer Service, How To Tags: Customer Service, Home Income Tips, How To
Home Income Source: Clickworker
Check out Clickworker.com… this is a neat site that offers a unique woark-at-home income opportunity. Basically, they provide the opportunity for you to complete small tasks from home and receive payment via Paypal. Here’s some information from their website:
The Term Clickworker
clickworker.com provides digital tasks to registered Internet workers – we call them Clickworkers. Clickworkers are independent service providers who utilize our workplace platform. Just as with other agencies, Clickworkers are required to register prior to starting his or her work. All data collected is treated as confidential and is used only for communications, assessment, and payment.
Distribution of Tasks
Each Clickworker chooses by himself or herself, from the pool of available projects, those tasks that (s)he wants to take on. The tasks available may vary from Clickworker to Clickworker based on qualification assessments, previous work assessments, education, language abilities, and declared interests. You may qualify for different projects.
Depending on your total profile and qualifications you may be offered specific projects or may be excluded from some projects.
Payment is paid for each completed and accepted task. The amount is fixed and published ahead of time.
The Clickworker Advantage
The tasks here at clickworker.com are smaller, in- and by themselves completed, microjobs. Depending on qualifications, speed, practice, and concentration you can earn well over $10.00 per hour. On average, we expect that a Clickworker earns $9.50 per hour.
Each Clickworker independently decides, when, where and how much (s)he works.
Since many microjobs can be completed in just seconds you can stop and start anytime. As a result, Clickworkers can work anytime, anywhere.
Who Can Become A Clickworker?
Anyone who can read this website through the use of a regular web browser has fulfilled the technical prerequisites. In addition, you have to be allowed to work in the jurisdiction of your residence.
Slide In Easy – Even Without Formal Qualifications
Being a Clickworker here at clickworker.com is uncomplicated – even for a newbie.
Initiation and training assure that you attain the necessary competencies to use the workplace interface. All workflows are designed to be very user friendly. For many tasks no special or formal qualifications are necessary. Almost anyone can participate.
You can check out Clickworker yourself @ www.clickworker.com
Categories: Extra Income, Home Jobs Tags: clickworker, Home based job, tasks, work at home
How To: Become a Virtual Office Assistant
By far, the job title that encompasses the widest variety of job duties is a Virtual Assistant. A Virtual Assistant works from home providing a wide variety of tasks. These tasks range from general in nature (customer support, receptionist, correspondence) to very specialized (web design, bookkeeping, technical support.) A career in this field can be very fulfilling, providing you with a sense of accomplishment and a nice income!
What does a Virtual Assistant do?
As a Virtual Assistant, the tasks you complete will vary based on the needs of your client or employer. It goes without saying, the more skills you have, the more in-demand you’ll be. Here’s a few common skills that are useful when looking at entering the Virtual Assistant field… remember, you don’t need to know how to do all theses things, but the more you do know, the more work will be available to you!
Customer Support: You may be responsible for handling customer support issues for your client, both over the phone and by email. You’ll need to portray a professional manner, and be able to think on your feet! Excellent written and verbal skills are required.
Executive Support: Many company executives hire Virtual Assistants to help them with day-to-day operations. This may include managing their appointment calendar, scheduling meetings, taking messages, sorting e-mail, and handling their travel arrangements.
Virtual Receptionist: Many organizations are taking advantage of hiring Virtual Assistants to act as a receptionist for their virtual work-force. Sales teams and on-site support groups often utilize a virtual receptionist to take their incoming calls, route to the appropriate person, or take messages.
Website Management: Many Virtual Assistants are savvy website designers. They are able to provide small business owners with a hands-on, personalized approach to managing their online presence. Great skills to have include website design, blog management, Internet promotion, and social network marketing.
What do you need to be a Virtual Assistant?
A Virtual Assistant is usually an independent contractor, someone who provides all their own tools and resources in the line of working for a client. Creating a professional image is critical… nobody wants to hire a Virtual Assistant who works in their living room with the TV on and kids in the background!
You need a home office space, equipped with everything you necessary to succeed. This includes a quiet workspace that is free from interruptions. If you have kids, make sure you have office hours where you can work without background noise.
Your office will also need a quality computer system. If you have a family computer, make sure your machine is cleaned of all viruses and temporary files. You don’t want a slow computer to slow down your chances at finding work! Make sure you have a quality, dedicated high-speed internet connection.
A quality phone line and equipment are important too. Make sure that you have a separate line for your clients or employer to reach you on… a business line that isn’t busy with personal calls, or being answered by your teenage son!
Who is looking for Virtual Assistants?
The types of people hiring Virtual Assistants is just as varied as the tasks you’ll be completing. Individual professionals, business owners, executives, small business, non-profit organizations, sales teams, corporations… all are joining the Virtual Assistant movement. By outsourcing administrative support services, a business can save money while maintaining a flexible workforce.
We’ve divided up the types of people who may hire you as a Virtual Assistant in three categories, described below:
Company positions: You may be able to find a position as a Virtual Assistant directly with a company, where you’ll be a home-based employee. These tend to be more customer-service oriented jobs that essentially extend the company’s call center through their virtual employees.
Virtual Assistant organizations: There are lots of companies that promote Virtual Assistant services, then essentially outsource the work to their team of VAs. If you get listed with one or more of these organizations, you can begin accepting tasks right away. Just search online for Virtual Assistants, and see who is hiring.
Personal clients: Most successful VAs will find and develop their own clients. These range from individual professionals to small business owners. You may need to hit the pavement and promote your service to local companies. If you can build a professional website, you’ll also have more luck if you can build a professional online presence.
Where to look for Virtual Assistant Jobs@Home
At The HIB: We’re always on the lookout for these positions. Make sure to take a look at our Virtual Assistant category to find any job leads.
HomeJobster: The premium home-jobs site has lots of great job leads for Virtual Assistants. Some of their positions are local, so look for jobs in your town. Many jobs are available to anyone throughout the country. Check out the HomeJobster site for fresh, active Virtual Assistant job listings.
A rewarding home career
If you can become a Virtual Assistant, you’ll find it can be a very rewarding home based career. The flexibility it provides you may be exactly what you need to juggle a home based career, family, and the rest of your life! The wide variety of tasks you’ll be completing keeps your days exciting.
Featured Job: HomeShore Customer Service Agent
The following home based job was added to the HomeJobster Member’s Database today. Its just one of several new home based jobs added today. In fact, as of 9/28/2011, the HomeJobster database boasts 87 Customer Service Jobs, 67 Call Center Jobs, and 9 Virtual Assistant Jobs… plus many more. To find out more about the benefits of membership, visit HomeJobster.com now.
| Title | HomeShore Customer Service |
|---|---|
| Company | Sitel |
| Job ID# | HJ-382 |
| Categories | Call Center, Customer Service |
| Compensation Details | $9.00 – $9.25 / hr |
| Location | USA |
| Date Posted | 2011-09-27 |
| Job Details |
Current Job OpportunitiesAs a global business process outsourcing (BPO) provider, Sitel offers a range of call center career opportunities in 135+ locations. We seek people who can build trust with our clients’ customers, manage those who communicate daily with our clients’ customers, and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent.
Whether we are looking for a customer service professional to work in one of our contact centers, a team manager or a CEO, our approach to identifying and selecting talent is competency-based. We look for skills and knowledge aligned with the specific job requirements, our corporate culture, our clients’ expectations, and our business goals and ethics. Sitel is an equal opportunity employer. Our people come from many diverse work and life experiences. We offer career opportunities for those with critical core life skills. Some of these include the ability to communicate effectively, to build trust, and to function in a team environment. Additionally, we do not just seek these skills out through our recruitment activities. The nature of Sitel’s business, which is about people communicating with people, ensures the ongoing development of these portable “skills for life.” Our associates technically work for Sitel, but when you are providing customer care for one of our clients, you also become a proud representative of that company as well. Our marquee list of clients include:
Sitel associates become an extension of our clients’ brands by understanding their objectives, embracing their culture and taking ownership of their customers. If you have what it takes to join a growing global workforce of customer-focused associates, then apply online or contact us by selecting your country of employment interest from the drop-down list above. |
| Website for more details | Visit Website / Apply Now (Note: External link opens in a new window) |
Categories: Customer Service Tags: Call Center, Customer Service, customer service jobs, Home based job, home employment, HomeJobster.com
Featured Job: Customer Service Representative with Transcom
The following home based job was added to the HomeJobster Member’s Database today. Its just one of several new home based jobs added today. In fact, as of 9/26/2011, the HomeJobster database boasts 80 Customer Service Jobs, 63 Call Center Jobs, and 10 Virtual Assistant Jobs… plus many more. To find out more about the benefits of membership, visit HomeJobster.com now.
| Title | 9/26/2011 Customer Service Representative – Inbound/At-Home |
|---|---|
| Company | Transcom |
| Job ID# | HJ-869 |
| Categories | Call Center, Customer Service |
| Compensation Details | $9.00 – $10.00 /hr |
| Location | USA |
| Date Posted | 2011-09-26 |
| Job Details |
About the JobCloud 10, A Transcom Company is looking for qualified candidates to be part of our virtual Call Center Customer Service Team. As a team member or as we call them, At Home Professional, you we will be receiving inbound calls from customers relating to questions pertaining to their account, billing or tech support. At Cloud 10 we pride ourselves on providing exceptional customer service support for major US companies. As an At Home Professional, customer calls will be routed through your home computer via the internet directly to you. What’s in it for you? We are offering you a unique career opportunity in the field of customer service and technical support while working from the comfort of your own home. As a Cloud 10 At Home Professional, you are classified as an employee versus an independent contractor and you will receive an hourly wage, regardless of call volume. Most of the Cloud 10 positions offer between $9.00-$10.00 per hour. Cloud 10 offers an online paid training program, which is taught in a classroom setting that you attend from your home. Qualifications needed for an At Home Professional: To apply for this exciting career you will need to have a desk top computer with internet access via DSL or cable modem. Dial – up, Wireless or Satellite internet service cannot be used. You must be willing and able to work between 35 and 40 hours a week as well as have the ability to be flexible with your work schedule. You must have prior customer service experience (customer service via telephone or sales experience is a plus). You are required to have a quiet work environment without any conflicting responsibilities during your scheduled work shift. Conflicting responsibility may include caring for a child or elderly person. You must also pass a criminal background check. How to apply: To join our team of At Home Professionals click on the link below and to complete your application Cloud 10 U.S. Application or you can visit our website at www.cloud10corp.com |
| Website for more details | Visit Website / Apply Now (Note: External link opens in a new window) |
Categories: Customer Service Tags: Call Center, Customer Service, Home Jobs, work at home
Featured Job: Customer Care at Alpine Access
| Title | 9/22/2011 Customer Care Professional |
|---|---|
| Company | Alpine Access |
| Job ID# | HJ-54 |
| Categories | Administrative, Call Center, Clerical, Customer Service, Virtual Assistant |
| Compensation Details | $9.00/hr |
| Location | USA and Canada |
| Date Posted | 2011-09-22 |
| Job Details |
Experience
Required Skills
Computer Skills
Work Requirements
ShiftsOpen 365 days per year |
| Website for more details | Visit Website / Apply Now (Note: External link opens in a new window) |
Top 5 Jobs: This Week on HomeJobster.com
Here are the top 5 most popular jobs based on our member’s application requests this past week:
(Note: You must be a HomeJobster.com premium member in order to view more details on these positions. If you are not yet a member, click here to find out how to become a member)
#1: Customer Service, Temporary ($8.00 + / hour)
1-800-FLOWERS.COM’s customer contact center, recent winner of the global call center of the year award, is currently recruiting agents for its Work from Home Customer Service team. This team provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. Sales and Service Specialists serve as the first contact customers have with the company and will be responsible for the effective and efficient handling of customer needs. The Sales and Service Specialists will be completing transactions in real time, working simultaneously with multiple software applications; consistently following up on promises and commitments on a timely basis; appropriately identifying and escalating unresolved issues… READ MORE (JobID HJ655)
#2: Live Operator Independent Contractor ($8.50 + / hour)
Earn a guaranteed minimum $8.50 per hour, with the benefits of flexible work hours and working from home! We are looking for English, Spanish or bi-lingual independent contractor live operators with flexible hours. We are the #1 provider of third party verification services in the US. Our operators receive live verification calls for telephone companies and other service industries looking to help combat sales fraud. All calls are recorded for quality assurance and compliance purposes.. READ MORE (JobID HJ391)
#3: Remote Employee (Compensation details provided upon application)
Customer Service: You will be answering inbound and outbound calls. To qualify for this position you must have extensive customer service background and skills. You must be able to type efficiently and accurately. There is no cold calling or telemarketing within the position… READ MORE (JobID HJ037)
#4: Customer Service ($10.00 – $14.00 / hour)
Are you ready to take control of your earning potential? We offer you opportunities to work from home, make your own schedule, and provide service for some of the most well known companies in the world. Getting started is a simple three-step process: … READ MORE (JobIDHJ294)
#5: Customer Service ($9.00 – $9.50 / hour)
The Healthcare Insurance Professional will be responsible for answering customer (member) and doctor/hospital (provider) questions related to healthcare dental insurance… READ MORE (JobIDHJ852)
Categories: Home Jobs Tags: customer service jobs, home employees, home employment, work at home
Featured Job: Temporary Customer Service with 1-800 Flowers
The following home based job was added to the HomeJobster Member’s Database today. Its just one of several new home based jobs added today. In fact, as of 9/14/2011, the HomeJobster database boasts 63 Customer Service Jobs, 48 Call Center Jobs, and 8 Virtual Assistant Jobs… plus many more. To find out more about the benefits of membership, visit HomeJobster.com now.
| Title | 9/14/2011 Customer Service – Temporary |
|---|---|
| Company |  |
| Job ID# | HJ-655 |
| Categories | Call Center, Customer Service |
| Compensation Details | $8.00 +/hr |
| Location | Various in USA |
| Date Posted | 2011-09-14 |
| Job Details | Summary Read more… |
Categories: Customer Service Tags: call center jobs, Customer Service, flowers, home employment, work at home
Featured Job: Customer Service with Arise
The following home based job was added to the HomeJobster Member’s Database today. Its just one of several new home based jobs added today. In fact, as of 9/13/2011, the HomeJobster database boasts 58 Customer Service Jobs, 44 Call Center Jobs, and 7 Virtual Assistant Jobs… plus many more. To find out more about the benefits of membership, visit HomeJobster.com now.
| Company | 
Arise Virtual Solutions |
|---|---|
| Job ID# | HJ-294 |
| Categories | Call Center, Customer Service, Technical Support |
| Compensation Details | $10 – $14 / hr |
| Location | USA and Canada |
| Date Posted | 2011-09-13 |
| Job Details | Company: Arise Virtual Solutions Locations: Continental United States Compensation: $10-$14 per hour Industry: Retail / Sales / Call Center Job Type: Contract Contact Person: Arise Admissions Department Email Address: admissions@arise.com Phone: 1.866.771.0041, extension 1 Apply url: www.arise.com Today, in the United States, more than 150,000 people work “virtually” • A Major Telecommunications Company As an Arise Certified Professional, you choose which clients to serve, • More work-life balance. Job Requirements: Are you ready to take control of your earning potential? Arise offers Step 1: Become an Arise Certified Professional Step 2: Establish a Virtual Services Corporation Step 3: Set Up a Home Office Once you have successfully demonstrated an office set up that meets Visit www.arise.com today to create your profile and begin the Admissions Process! |
| Website for more details | Visit Website / Apply Now (Note: External link opens in a new window) |
Categories: Call Center, Customer Service, Technical Support Tags: Call Center, Customer Service, Home Jobs, Technical Support
Featured Job: Brand Ambassador for Eddie Bauer
The following home based job was added to the HomeJobster Member’s Database today. Its just one of several new home based jobs added today. In fact, as of 9/12/2011, the HomeJobster database boasts 56 Customer Service Jobs, 43 Call Center Jobs, and 9 Virtual Assistant Jobs… plus many more. To find out more about the benefits of membership, visit HomeJobster.com now.
| Company | VIP Desk |
|---|---|
| Job ID# | HJ-845 |
| Categories | Call Center, Customer Service |
| Compensation Details | $10.00 – $11.50 /hr |
| Location | USA |
| Date Posted | 2011-09-12 |
| Job Details |
Now accepting applicants for Seasonal (Temporary) positions for October openings. Seeking applicants with the following availabilities:
This is a Seasonal (temporary) position. Brand Ambassadors will work 25-40 hours a week. Weekend and holiday work is required. Essential Duties and Responsibilities include the following. Other responsibilities may be assigned.
Job Requirements:
Qualifications:
Compensation:
Website for more details Visit Website / Apply Now (Note: External link opens in a new window) |
HomeJobster tries to screen all jobs listed here to the best of our ability. However, you should make sure to be safe and do your own reasearch.Sponsored listings & other 3rd party links are provided solely as a convenience to you & NOT necessarily as an endorsement by HomeJobster of the contents on such third-party web sites unless otherwise clearly stated. HomeJobster is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party web sites. If you decide to access linked third-party web sites, you do so at your own risk. HomeJobster is not responsible for any loses incurred as a results of your usage of these 3rd party links. Users are encouraged to do their research & due diligence to avoid Scams. You accept these terms by using HomeJobster.com
Categories: Call Center, Customer Service Tags: Call Center, Customer Service, Home based job, work at home
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