Home Job Lead: Customer Service / Tech Support

NOW OFFERING WORK AT HOME

About the Job

Teleperformance is pleased to announce new growth with a major client in Columbus.​

NOW OFFERING WORK AT HOME

Provide customers with excellent technical support and customer service for Data Service, PC Configurations, Home Router Configurations, Video service set-top box configurations and email support.​

WE WILL TRAIN YOU

Demonstrate advanced product knowledge and the ability to solve customer issues.​

Resolve customer issues on the first call as frequently as possible.​

Open and manage trouble ticket system for User issues, Voice Network, Data Network, Video Network and OS issues.​

Be patient, courteous and friendly with customers at all times.​

Demonstrate a positive attitude at all times.​

Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.​

Adhere to all work schedule assignments.​

Abide by and support management directives and adhere to all Teleperformance policies.​

Qualifications:
Must have a strong understanding of Communication (Video, Data and Voice) networking components, PC Hardware/​Software and Operating Systems.​

One year of Technical Support & Network service experience in a related field preferred.​

Knowledge of the Microsoft Office Products – Excel, Access and Word.​

Excellent verbal and written communication skills.​

Ability to work independently and multi-task.​

Must be at least 18 years of age.​

Must have a high school diploma or equivalent.​

Must be able to pass a federal background check and complete a drug test.​

if interested please apply at teleperformance.​com

Classes are forming now.​

up to $10.​50 an Hour to start (after training)

Awesome advancement opportunities

PAID TRAINING

Free onsite fitness center

Apply onlline today @​ Teleperformance.​com