Home Job Lead: Customer Service Agent

Job Type : Part Time
Category : Contact Center/Customer Support
Career Level : Entry Level
Education : High School or GED
Compensation : From 10.00 To 10.00 USD Per Hour
Location : CO Golden US 80403
Job Description :
Customer service agents will be accepting in-bound phone calls from catering customers, placing catering orders and dealing with customer issues. The pay is $10 per hour and will require 10-40 hours of work per week depending on call volume. As it gets closer to the holiday season, there will be a higher call volume and, therefore, more hours available to employees. Please note that a mandatory two week in-house training session will be held in the Lakewood/Golden area off of I-70 and Denver West Boulevard.
Requirements:
  • Must be self-directed and self motivated.
  • Must be able to type at least 35 wpm and have accurate data entry skills.
  • Must have at least 6 months to 1 year of customer service experience, preferably in a call center environment.
  • Intermediate computer and phone skills. Ability to toggle between and work within numerous programs at one time.
  • Ability to communicate clearly, with a pleasant phone voice and proper use of grammar in a professional manner.
  • Ability to work varying shifts between 6:00 a.m. and 9:00 p.m. Mon. – Fri. and at least one day each weekend.
  • Willingness to work overtime, weekends, evenings and holidays.
  • Must be available to work your assigned shifts the whole week of Thanksgiving including Thanksgiving day.
  • HS Diploma or GED or equivalent experience
The equipment requirements for the Virtual Customer Service Agents include:
  • A home office environment free from noise and distractions.
  • A PC (not a MAC) with Windows 2000 XP or greater.
  • A Reliable high speed internet connection (i.e, DSL etc.)
  • A noise reducing/eliminating headset.