Home Job Lead: Virtual Customer Service
Lead Found at: CareerBuilder
Virtual Customer Service Representative
The Virtual Customer Service Representative will insure customer and client satisfaction through excellent customer service. In addition, this individual will offer courteous problem solving, provide quality information and promote additional services in response to customer needs. Agents may be assigned to one of the following verticals: Cable Vertical, Enterprise Accounts, Simple Calls, or Travel Vertical or to a combination of verticals.
Essential Duties and Responsibilities:
- Must be able to use a computer terminal to access customer information and convey necessary information to customers.
- Ability to answer customer questions (basic information such as prices, programming, installation of services, billing, etc.) with appropriate and accurate information.
- Must be able to communicate effectively both verbally and written, face to face, on the radio, and over the telephone with customers and co-workers.
- Prompt resolution of customer problems/complaints (resolves basic issues and refers complex issues and concerned customers to appropriate lead representative or supervisor as necessary).
- Must possess skills necessary for decision-making and retention. Read more…
Categories: Customer Service, Home Jobs, Uncategorized, Virtual Asst. Tags:
Home Job Lead: Customer Service
Lead From: Monster.com
Customer Service Representative – Work At Home
Pinnacle Security, a leader in home security, has immediate openings for Seasonal Full and Part Time Customer Service Reps to work out of their home.
Handle inbound and outbound Customer Service calls concerning service related issues, respond to customer questions and requests, and troubleshoot service-related problems. Candidates must be self motivated with excellent time management skills. Must have proper home equipment including, landline phone, computer, work are without disruptions and previous work at home experience helpful. Ability to speak Spanish a plus. Pay hourly, DOE.
For more information: Monster.com
Categories: Customer Service Tags: Customer Service, Home based job, hourly, monster.com, temporary
Home Job Lead: Customer Service
Lead From: Monster.com
Customer Service – Temporary Work from Home Opportunity
About the Job
1-800-FLOWERS. COM’s customer contact center, recent winner of the global call center of the year award, is currently recruiting agents for its Work from Home Customer Service team. This team provides professional, courteous, responsive and accurate service to our customers from the comfort and convenience of their home office. Sales and Service Specialists serve as the first contact customers have with the company and will be responsible for the effective and efficient handling of customer needs. The Sales and Service Specialists will be completing transactions in real time, working simultaneously with multiple software applications; consistently following up on promises and commitments on a timely basis; appropriately identifying and escalating unresolved issues.
Categories: Call Center, Customer Service Tags: Call Center, Customer Service, Home based job, monster.com, sales, Telemarketing, temporary
Home Job Lead: At Home Customer Service Agent
Job Lead From: The Work At Home Weekly Newsletter
At Home Customer ServiceAgent
Compensation: See Details Below
Job Description:
A position with a Fortune 1000 company has never been more convenient. Design your own schedule and begin earning great pay within days of applying.
At Home Agents work from the comfort of their own homes and are employees. Every day our agents transform their home office into a support center for one of our many well-known clients.
From customer care and live chat to email and incoming sales calls, agents handle our clients’ most vital interaction – the interaction with their customers. Based on the program you are assigned and trained on, you may be assisting an individual with resolving a billing inquiry, helping your customer purchase an accessory for their wireless phone, or perhaps providing product assistance/troubleshooting.
Benefits include:
1. Flexibility – You get to set your own hours and work around your schedule!
2. No commute – No drive to work with expensive gas bills!
3. No dress code – You wear what you want – no dry cleaning bills!
4. Medical and dental benefits – You have the option to take advantage of medical and dental related benefits from an outside provider!
5. Most importantly – Work from the privacy and comfort of your own home
Compensation details:
Schedules are offered based on either per minute rate, per call OR guaranteed hourly rate. If total earnings (whether via per minute, per call or guaranteed hourly rate) are less than minimum wage, employee compensation will be trued up to meet their local minimum wage requirements (our employees will always earn the greater of the two pay scales). Pay is done on a biweekly basis and Direct Deposit and/or Pay Card options are available immediately!
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service Tags: benefits, Customer Service, employee, Home based job, hourly, talk-time, work at home weekly
Home Job Lead: Call Center
Job Lead From: The Work At Home Weekly Newsletter
Independent Agent
Compensation: See Details Below
Job Description:
An Independent Agent is an independent contractor that contracts under an Independent Contractor Agreement to receive calls from people requesting products or services from LiveOps clients.
Most of our clients’ calls are inbound sales calls, where a caller is responding to an attractive offer on TV or in an advertisement. Some clients offer outbound calls, customer service, casual dining orders, and lead generation.
Your revenue is completely dependent upon your performance and the volume of service you provide, as well as the type of program that you choose to participate in. Some of our clients pay a simple rate, generally 25 cents per minute of talk time, some pay a base rate in addition to a bonus for commission, and some programs pay entirely on commission. Sales incentives can dramatically increase revenue for your home business, as you develop your ability to sell the products and services.
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service Tags: benefits, Call Center, Customer Service, Home based job, talk-time, work at home weekly
Home Job Lead: Customer Service Representative
Job Lead From: The Work At Home Weekly Newsletter
Customer Service
Compensation: $7-$25/hr
Job Description:
We are looking for people who want a career in customer service and who want to be the best in the business. Open shifts for contract, telecommuting positions are available for day, swing, and graveyard hours. Various shifts are available.
Requirements:
Knowledge and understanding of operating principles, practices, and procedures within area of business specialty.
Ability to communicate effectively, both orally and in writing.
Skill in the use of personal computers and related software applications.
Ability to work productively and efficiently to meet deadlines and quotas
Attention to detail
Analytical skills
Knowledge of customer service principles, techniques, systems, and standards.
Ability to work in a team environment
Internet and computer skills
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service Tags: Customer Service, Home based job, work at home weekly
Home Job Lead: Customer Service
Job Lead From: The Work At Home Weekly Newsletter
Customer Service
Compensation: $55k+/yr
Job Description:
Full Time Telemarketing Professionals (B2B Only) Work from home! Looking for outstanding inside salespeople (full time phone sales) in various markets across the nation to represent our rapidly growing business. Our ideal inside salesperson would be responsible for cold calling real estate agents, establishing phone and online relationships, and marketing premium memberships.
Benefits include:
1.Salary & bonuses paid bi-weekly
2.Paid health insurance
3.$50,000 life insurance
4.Retirement savings plan with company match
Requirements include:
1.2+ years of stellar phone sales experience
2.Designated office area within home, including: computer with high speed Internet access (email, browsing), fax machine, and printer.
3.Great presentation skills a must
4.Proven track record of closing sales on the phone
5.Self-motivated, organized and driven to succeed
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service Tags: Call Center, Customer Service, Home based job, work at home weekly
Home Job Lead: Customer Service
Job Lead From: The Work At Home Weekly Newsletter
Customer Service
Job Description:
Currently seeking qualified people to offer professional business services to our clients. Work for an outsourcing company that provides premium value outsourcing services and virtual office support.
Online Customer Support – Our professional Customer Service Representatives are experienced in Email Response Management, Live Customer Support, Live Chat, and virtually every element of good customer care.
Data Entry – Data Extraction, Research Services, Database Development and Management, Direct Mailing Lists, Marketing Mailing Lists, and more.
Secretarial Services and Office Administration – We provide administrative office support for individuals, professionals, SME’s and large corporations.
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service Tags: Call Center, Customer Service, Home based job, work at home weekly
Home Job Lead: Customer Service
Job Lead From: The Work At Home Weekly Newsletter
At Home Customer Service
Compensation: $9 – $27.00 /hr
Job Description:
You are paid for each minute of talk time with some incentives. The more you work, the more you earn. And… you decide when to work in the comfort of your own home. Once you’ve proven yourself, you may also choose to pursue advancement within the company to further increase your earning.
Before you get started with the application process, here’s what you need to know:
Call center experience (preferably work at home) is a MUST.
We require a high quality computer with high speed internet service.
You must have a dedicated phone line without Privacy Plus, etc.
Your work space must be a dedicated office with a door.
We have zero tolerance for background noises during calls.
Your status will be an independent contractor.
You invoice us, we pay you and you are responsible for your tax obligation.
You will be required to complete all initial training before taking calls.
You are expected to complete ongoing/recurrent training.
You must remain up to date on all resources that relate to your call types.
For more information, visit: The Work At Home Weekly Newsletter
Categories: Call Center, Customer Service, Telemarketing Tags: Call Center, Customer Service, Home based job, Telemarketing, work at home weekly
Home Job Lead: Virtual Administrative Assistant
Job Lead From: The Work At Home Weekly Newsletter
Virtual Office Professional
Compensation: $12 – $25.00 /hr
Job Description:
• Providing classic office administrative task in a remote and “Virtual” environment.
• Handling and forwarding of most email or US mail to the clients who need his/her attention.
• Making appointments, scheduling.
• Making/receiving phone calls/inquiries on customer’s behalf.
• Faxing/receiving faxes on customers behalf.
• Researching of all sorts, mostly on the Internet.
• Planning meetings and events.
• Planning parties (business and personal).
• Making travel arrangements — business and personal.
• Handling reservations for seminars given by clients.
• Writing, Proof reading , Copy editing.
• Desktop publishing & Newsletter publishing (print and internet).
• Coordinating of web design/hosting.
• Providing “reminder service”, Bill paying.
• Bookkeeping — business and personal.
• Creating/maintaining databases.
Job Qualifications & Requirements:
• Must have excellent oral & written communication & customer service skills in American English.
• Knowledgeable of standard MS Office software – (Word, Excel, Access, Outlook, PowerPoint)
• Must be flexible, proactive, self-driven & independent.
• Experience in Sales and Marketing Call center experience a huge plus.
• Willing to work in shifts, including graveyard.
• Graduate of 4-year degree course.
• Willing to work in a start-up environment.
For more information, visit: The Work At Home Weekly Newsletter
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